Hilton Los Angeles-Universal City

Linda, at the front desk, provided genuine, excellent customer service. She treated us with respect and was extremely informative. The other staff were unfriendly, short and dismissive.

The room was a good size and the location was within a very short walk of Universal Studios Hollywood. All the staff were friendly and helpful.

The hotel has shuttle service going to and from Universal Studios which is very convenient. Staff very friendly when we ordered food for room delivery.

A short walk from Universal Studios. Also close to Warner Bros studio tour. Free shuttle to Universal Studios, but we found it an easy walk. Nice, clean rooms and super comfortable beds. House keeping was very efficient and our room was cleaned in the morning, so was always ready when we returned from the park or sightseeing. Bottled water provided on the first night. Lovely Crabtree and Evelyn toiletries.

My husband and I were there to Celebrate our Anniversary, we were going to Universal Studios. We arrived at 11am and the front desk had amazing customer service and checked us in early . The room was big and beautiful. Our view was amazing from the 21st floor. The atmosphere and the young bar tender at the bar were great . We had a nice time relaxing after our long day at Universal. Next morning breakfast was delicious. Oh and the valet workers were very polite and friendly. The shuttle to and from Universal Studios and City walk was a plus .