Hilton Los Angeles-Universal City
Qué dicen los huéspedes
Check in was easy and they had our room ready early for us which helped traveling with kids.
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C
mayo de 2023
It was nice that we had a direct shuttle to CityWalk and Universal that was really convenient. They offered us cleaning services as much as we needed which was really awesome. The staff is great, our stay was amazing! I especially liked that. They handed out water bottles to us that was just something that you don’t get everywhere and I really appreciated it. You don’t realize how thirsty you are getting until it’s too late usually. Every area that I went into was very clean and all of the staff were very friendly to us and always asked how our day was and said good morning it was so just cool.
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Mariah
agosto de 2023
Proximity to universal. The rooms and views were amazing. Pool was great. Shower was fantastic!
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Sian
agosto de 2023
The breakfast was good but the complimentary breakfast was not free.
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Jovito
abril de 2023
It was a really long stay that we booked here with the Hilton and it felt like a home from home. The receptionist that checked us in was super friendly and helped sort out my Hilton Honors account by linking the booking for me. The room was clean and super spacious. The bed was probably the most comfiest bed I've ever slept on. The safe was a decent size for our valuables. The cleaning staff respected the do not disturb sign. The receptionist happily got the faulty hairdryer replaced straight away as well. The staff at the little cafe were super friendly and sweet. As was the server at the pool bar. Loved how close to Universal/Universal City the hotel was. It's such a short walk; but there's also a free shuttle bus that goes between the City Walk and your hotel doorstep which we utilised on our last night. There's a small convenience store in the hotel as well for any bits and bobs. Hilton also had a free water fountain. I'd happily come back here if we plan a Universal/Hollywood visit again!
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Sam
junio de 2023
Great location at walking distance from Universal Studios and with easy access either via metro or Uber to Hollywood, Downtown and other interesting areas. Nice safe location up on a hill. Really good breakfast and decent size rooms with good beds. Good inhouse restaurant and friendly and helpful staff. Nice secluded pool area.
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Martin
enero de 2023
We were given a room on the second floor, which you would think is 'up' but is in fact down as the reception area is on the third floor, so we didn't have much of a view but once our room door was closed we didn't hear anything from the corridors or other guests. Also, we may have sacrificed the extra space we had for a view and I'll take space any day! The room we has contained 2 queen size beds, with a desk area and also a fairly large bathroom, which had a bath/shower combo. Lots of storage space for clothes and had the obligatory air conditioning and coffee maker too. Location-wise it is a 5-6 minute walk to the entrance gates of Universal and City Walk, but there is a regular shuttle bus if you have walked your feet of exploring the theme park (although it does service the Sheraton hotel too, so it can be busy!)
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Cunningham
septiembre de 2022
The check in was fast and simple staff was very nice and helpful. I’d like to thank the shuttle drivers. I am temporarily handicapped. They were Very patient and very kind always on time. I had my three granddaughters with me and they made us feel very comfortable. Thank you. Soooo Much!!
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David
julio de 2023
The location was great since we were there to visit Universal Studios.
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Carey
septiembre de 2021
The room was basic, but spacious. The common areas were beautifully decorated for xmas. The concierge and bell desk employees were helpful, pleasant and friendly.
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Surekha
enero de 2023
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